Cancellations and refunds

Everything we sell is a digital feature that is delivered to your account the moment payment is confirmed. Because of this, purchases are final once delivered, and we don't offer refunds for a change of mind or for features you chose not to use.

When we do refund

We refund the full amount only when a payment went wrong:

• You were charged but the feature was never delivered to your account.
• You were charged more than once for the same purchase.
• The payment failed but money was still deducted and not returned automatically.

How to ask

Email hello@whoknowsmebetter.in within 7 days of the payment with your Razorpay payment ID (it starts with pay_), the email you signed in with, and what went wrong.

How long it takes

We review requests within 2 working days. Approved refunds are processed through Razorpay to your original payment method within 7 working days. Your bank or UPI app may take a few more days to show it.

Failed payments

If money left your account but the payment failed, your bank or UPI app usually reverses it automatically within 5–7 working days. If it doesn't, write to us within 7 days.

Cancelling Pro

• Pro renews automatically. You can cancel the renewal at any time from your account page, or from your UPI app's AutoPay settings.
• After you cancel, Pro stays active until the end of the period you've already paid for, and you won't be charged again.
• Payments already made for the current period aren't refunded.

Questions? Contact us.